Your Comments

Legal

Payments

Effective 4 November 2026 · Operated by [Company legal name], New Zealand

This page explains how payments work for creator plans on Your Comments. It forms part of our Terms of Use. Viewers and commenters never have to pay.

1. Creator plans

  • Creator plans may be free, discounted, on sale, or offered free to the first creators who join. The current price, length of the plan (for example 30 days) and any free trial are shown on your Billing page before you pay.
  • We may change prices for future periods. A change never affects a period you have already paid for, and we will tell you before a new price applies to you.
  • If a plan ends and is not renewed, creator features may be paused until you renew. Your videos, comments and data are not deleted because of this.

2. Currency and price

  • Prices are shown in the currency displayed on your Billing page. At the moment plans are priced in Indian rupees (INR). We may offer New Zealand dollars (NZD) or other currencies later.
  • If your bank or payment app converts the amount into another currency, it may charge fees or use its own exchange rate. Those charges are between you and your provider.
  • GST: [Company legal name] GST number [GST number]. If we are registered for GST, prices charged to New Zealand customers include GST and we will issue a tax invoice on request. You are responsible for any taxes that apply to you in your own country.

3. How to pay right now

We do not yet use an automatic card payment gateway. For now, payments are made manually:

  1. Open Billing in your creator dashboard to see the amount and our payment details (for example a UPI ID).
  2. Pay using your UPI app or bank, and enter the payment reference (such as the UTR or transaction ID) on the Billing page.
  3. We check that the money has arrived, usually within 2 working days, and then start or extend your plan. If you renew early, the new period is added on top of the time you have left.
  • Only pay to the details shown inside your Billing page. We will never ask you to pay a personal account by phone, chat or social media.
  • If we cannot match your payment, we will tell you on the Billing page. Contact [Contact email] with your reference and we will help.
  • Plans do not renew automatically. Nothing is charged unless you choose to pay again.

4. Card and online payments in the future

When we add an online payment provider (such as Stripe, PayPal or Razorpay), your card or account details will be handled by that provider under its own terms and privacy policy. We will not see or store your full card number. We will update this page before any automatic renewal is offered, and you will always be able to turn renewal off.

5. Payment security and fraud

We may refuse or reverse a payment that looks fraudulent, and suspend an account linked to fraud. Chargebacks or payment disputes raised without contacting us first may pause your plan while we investigate.

6. Creator earnings

Money you earn from visitors is covered separately by the Creator Earnings Terms. Earnings are not used to pay for plans automatically.

7. Refunds

See Refunds & Cancellation.